Hospital Access and Screening

All patients, visitors, employees, and professional staff, are screened for potential COVID-19 before entering our facilities.

All visitors must wear a medical-grade mask at ALL times while in the Hospital If visitors do not have one they will be provided a medical-grade mask at the entrance. Cloth masks by themselves will not be allowed. If they want visitors can wear a cloth mask on top of the medical-grade mask for a better fit as suggested by the CDC.

All visitors are required to wear a face shield in addition to a mask while visiting a patient.  Please refer to our policy regarding these issues and limited exemptions for patients/visitors not to wear a mask.



To help expedite the screening process, we offer the following options:

  1. Online screening for patients and visitors 
    Complete an online screening form and follow the instructions to either proceed or avoid coming to the hospital. These instructions will also be sent by email. If you are cleared to enter, please present your screening status AND photo ID to staff at the screening desk upon arrival. Please note this service is not yet available for patients coming to the Cancer Centre or to the hospital for renal dialysis.
  2. Online Screening Form

  3. Printable screening forms for patients and visitors
    Please print and complete a copy of the visitor or staff screening form prior to arrival. The forms below will also be available at the hospital entrance and are available in French, Arabic, and Low German.
  4. - Visitor & Patient Screening Form (English)
    - Visitor & Patient Screening Form (French)
    - Visitor & Patient Screening Form (Arabic)
    - Visitor & Patient Screening Form (Low German)

    Please present your screening form AND photo ID to staff at the screening desk upon arrival.
    Please arrive early for appointments to allow time to complete the screening process.

  5. Screening options for staff
    All staff are encouraged to download the staff screening app which is used to complete the screening form and receive clearance before coming into work.

    Printable Staff Screening Forms are also available.



What will I be asked at the screening?

Staff will ask you why you are at the hospital and check to see if you have any symptoms including:
  • Fever
  • Cough
  • Shortness of breath
  • Sore Throat
  • Runny Nose

You will also be asked about recent travel history, contact with someone who has traveled to an impacted area and is sick, and contact with a probable or confirmed case of COVID-19.

Patients and visitors will be asked to wear a mask and use hand sanitizer. We will take you to your appointment, where we will talk about options for your care.

Will my appointments be cancelled?

When people come together, the risk of infection with COVID-19 increases. To lower the chances of COVID-19 for our patients and staff, we will be cancelling some clinic visits for patients who are currently well, and are coming to WRH for routine check-ups or other non-urgent reasons. These appointments will be rebooked for a later date.

Whenever it is possible, and also safe to do so, assessments will be done by phone or video conference.



Windsor Regional Hospital is limiting hospital access and screening all patients staff and visitors entering the facilities. Staff entrances at both Campuses have been reduced to the same entryways that patients and visitors will use.



There is NO access to the Campus from Ouellette Ave. Visitors may only enter from the main entrance (off Goyeau St.), the third level hallway from the parking garage, or the regular Emergency Department entrance. Patients attending for dialysis appointments at the Bell building can enter from the east side main entrance. Patients coming to the Jeanne Mance building can continue to use the east entrance.

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Ouellette Campus Patient Entrances
Ouellette Entry


At Met Campus, visitors may enter from the east side doors of the main entrance (off Lens Ave.) and can continue to enter the Cancer Centre through its main entrance (off Alsace Ave.), and the Emergency Department through its regular entrance (off Byng Rd.).

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Met Entry